FEES & FAQs

FEES

My fees follow the guidelines set by the BC Association of Clinical Counsellors.  As Registered Clinical Counsellors, my services may be partially or fully covered by your health insurance if counselling is included in your benefits package. We encourage you to check with your insurance provider for specific coverage details.

First-time visit consultation- 30 min FREE
Standard Individual Counselling Session- 50 min $155
Extended Individual Counselling Session- 1hr 20min $235
Intensive Individual Counselling Session- 1hr 50min $323
EMDR Intensive Session- 2hr 50min $500

You can reschedule or cancel appointments anytime through our online booking site. However, please note that the full session fee will be charged for cancellations or missed appointments with less than 24 hours notice as per our cancellation policy.

To help you stay on track, we offer customizable automated appointment reminders via text and/or email.

FREQUENTLY ASKED QUESTIONS

HOW DOES ONLINE THERAPY WORK?

You can book online therapy just as you would for an in-person session. Select the "Video Session" option during booking. Up to 30 minutes before your session, log into your portal, find your appointment, and click “Join Video Call”. You'll enter a virtual waiting room until your session starts—no downloads required. If you're not using the portal, you'll receive a direct link to join.

Tips to Prepare for Your Online Session:

  • Find a quiet, private space.

  • Ensure your microphone and sound are on.

  • Consider using headphones for clarity.

  • Keep comforting items nearby (e.g., tissues, blanket, tea).

IS THE ONLINE PLATFORM SECURE?

Yes, the platform meets strict PIPA/PIPEDA privacy standards and uses Canadian-based servers with end-to-end encryption. We use OWL Management for bookings and video calls, and Doxy as a backup. Your privacy and security are a top priority.

WHAT ABOUT COVID AND ILLNESS?

I’ve implemented measures to enhance safety, including:

  • Hand sanitizers available.

  • Limited waiting room capacity (one person or family at a time).

  • Mask availability based on client preferences.

  • If you're feeling unwell, have traveled recently, or may have been exposed to COVID-19, we ask that you reschedule or switch to a virtual session.

WHAT ABOUT THE 24 HR CANCELLATION POLICY AND ILLNESS?

Our 24-hour cancellation policy remains in effect to ensure availability for other clients. If you:

  • Experience symptoms like fever, chills, cough, sore throat, muscle aches or headache,

  • Have traveled outside Canada in the past 14 days,

  • Have been in close contact with someone exposed to COVID-19;

    Please reschedule or switch to a video session.

HOW CAN EMDR BE DONE ONLINE?

EMDR relies on bilateral stimulation (BLS), which can be adapted for online therapy through:

  • Visual BLS: Follow hand movements on-screen or a moving dot via an app.

  • Tactile BLS: Tap on your knees or use the butterfly hug technique.

  • Auditory BLS: With headphones, sounds alternate between ears using our BLS application.

I will guide you through the best method for your needs.

WHAT IS THE GST REBATE?

As of January 1, 2025, counselling services in BC are subject to GST. If you qualify, you may be able to claim a GST rebate on counselling fees. For more information on eligibility and how to apply, please visit the GST Rebate Information page →.

A NOTE ABOUT ONLINE REVIEWS

I am grateful for those who wish to share kind words or other feedback about their experience. However, as a Registered Clinical Counsellor, I am committed to protecting your privacy and upholding strong professional boundaries.

For this reason, I do not solicit or respond to online reviews. If you have feedback you'd like to share, I welcome direct communication. Your voice matters, and I’m always open to hearing how our work together can support your growth and well-being.